Frequently Asked Questions

What technologies does your chat system use?

Our chat system is built using WebSockets for real-time communication, ensuring instant message delivery and seamless user interactions.

How does the chat system handle voice and video calls?

We utilize WebRTC technology for high-quality voice and video calls, providing reliable and low-latency communication between users.

Can server owners access and download database backups?

Yes, server owners have the ability to download database backups at any time, ensuring data security and easy recovery when needed.

Which database systems are supported by your chat platform?

Our platform supports both MySQL and MariaDB, offering flexibility and robust performance for managing your data.

What infrastructure is used for live voice and video features?

We integrate Livekit infrastructure for all voice and video call functionalities, as well as channel-based chats, ensuring scalable and efficient real-time interactions.

Is my data secure on your platform?

Absolutely. We implement industry-standard security measures, including encrypted communications and secure data storage, to protect your information.

How scalable is your chat system?

Our system is designed to scale seamlessly, accommodating from small teams to large enterprises without compromising performance.

Can I customize the chat interface to match my brand?

Yes, our platform offers customization options allowing you to tailor the chat interface to align with your brand's look and feel.

Does your chat system support file sharing?

Yes, users can easily share files within chats, enhancing collaboration and communication efficiency.

How can I integrate your chat system with other applications?

We provide comprehensive APIs and SDKs, enabling seamless integration with a wide range of applications and services to enhance your workflow.